1.1 These terms and conditions apply, subject to express and written deviation by NEW-PORT BVBA, to all sales agreements concluded between NEW PORT BVBA, with registered office at 8620 NIEUWPOORT ALBERT 1 LAAN 128, with company number BE0423.273.257, and the Customer via its website www.new-port.be, as well as to all offers made by NEW-PORT through its website.
1.2 Unless confirmed in writing by NEW-PORT, these general terms and conditions take precedence over any purchase conditions of the Customer that may exist, even if they have not been explicitly rejected by NEW-PORT.
2.1 The offers and prices displayed on the NEW-PORT website www.new-port.be are expressed in euros and include VAT. They are only informative and do not bind NEW-PORT
2.2 Orders only bind NEW-PORT and a sales agreement is only concluded when the Customer has received a confirmation of his order by e-mail from NEW-PORT.
2.3 Each sales agreement is deemed to have been concluded, after acceptance, at the place of the registered office of NEW-PORT. Any deviation from this must be accepted in writing and explicitly by NEW-PORT.
2.4 NEW-PORT has the right to dissolve the sales agreement free of charge within a period of 3 (three) working days after the sales agreement has been concluded in accordance with Article 2.3 if the stock proves insufficient to meet the order.
2.5 Public prices displayed on our website new-port.be may differ from the prices in our physical stores. This can be due to tying sales, sales or other reasons.
3.1 By placing an order, the Customer guarantees that he is of legal age and fully capable of entering into the sales agreement referred to in Article 1.1.
3.2 Purchases via the website referred to in Article 1.1 are only open to consumers. The Customer declares to be a natural person and, when entering into the sales contract referred to in Article 1, to act in the capacity of consumer, non-trader.
4.1 In the event of a motivated suspicion by NEW-PORT of abuse of rights or bad faith on the part of the Customer, NEW-PORT is entitled to dissolve the agreement at the expense of the Customer, without prejudice to new-PORT's right to claim compensation for the damage suffered as a result of the abuse of rights or bad faith.
4.2 NEW-PORT is also entitled to close the Customer's account in the event of a motivated suspicion of abuse of rights or bad faith on the part of the Customer, in which case the Customer will no longer be able to place orders via the website
5.1 The ordered goods will be delivered by NEW-PORT to the delivery address indicated by the Customer.
5.3 The specified delivery times are only indicative and only bind NEW-PORT to the extent that it strives to approach these periods as closely as possible. The delivery times are in no way an essential part of the agreements concluded. If no delivery period has been agreed, NEW-PORT will deliver the goods within a period of 30 days after the purchase agreement has been concluded. If the goods have not been delivered within the predetermined period or within the aforementioned period of 30 days, the Customer has the right to request NEW-PORT to deliver the goods within an additional period that is appropriate in view of the circumstances. If the goods are not delivered within this additional period, the Customer has the right to dissolve the agreement.
5.4 Under no circumstances is NEW-PORT obliged to proceed with delivery as long as it has not received the payment referred to in Article 6.1.
6.1 Payment must be made on the basis of one of the payment facilities offered on the website. The Customer declares to only use payment cards or credit cards that he is entitled to use and declares that sufficient funds are available to allow the payment to proceed. Payment by bank transfer or cash payment is only possible if this has been expressly agreed in writing between the parties.
6.2 In the event of late payment, a late payment interest of 12% per year from the due date is due by operation of law and without notice of default.
6.3 In the event of late payment, compensation of 10% of the invoice amount with a minimum of 25 euros will also be due by operation of law and without notice of default.
7.1 The consumer has the right to inform NEW-PORT that he renounces the purchase, without payment of a fine and without giving any reason within 14 calendar days from the day following the delivery of the good. To exercise the right of withdrawal, the Customer must inform NEW-PORT, established at 8620, NIEUWPOORT ALBERT 1 LAAN 128, of his decision to withdraw by post, by fax +32 (0)58 23 48 37 e-mail info@new-port.be. The Customer may use the attached withdrawal form, but this is not mandatory. In order to comply with the withdrawal period, it is sufficient that the Customer sends the communication regarding the exercise of the right of withdrawal before the withdrawal period has expired.
7.2 The consumer who wishes to exercise his right of withdrawal must return the goods in the original packaging to the following address: NEW-PORT BVBA, ALBERT 1 LAAN 128 8620 NIEUWPOORT and in any case no later than 14 days after the day on which the Customer informed NEW-PORT of his decision to withdraw. The Customer is deemed to comply with this period if the goods are returned before the 14-day period has expired.
7.3 The Customer bears the costs associated with returning the goods.
7.4 Withdrawal is only accepted if the goods are returned unpolluted, undamaged and unworn.
7.5 If the Customer withdraws from the agreement, the Customer will refund all payments he has made up to that moment, including delivery costs (with the exception of any additional costs resulting from the Customer's choice of a method of delivery other than the cheapest standard delivery offered by NEW-PORT) without delay and in any case no later than 14 days after NEW-PORT was informed of the Customer's decision. revoke the agreement. Unless otherwise agreed, the refund shall be made using the same means of payment as the original transaction. In any case, no costs will be charged for the refund. Notwithstanding the foregoing, NEW-PORT is entitled to withhold the refund until the date of receipt of the returned goods or the day on which the Customer provides proof that he has returned the goods, whichever occurs first.
Stay informed by e-mail
Franslaan 33
+32 58 24 00 34
info@new-port.be