Privacy Policy

1.Controller

New Port BV
Franslaan 33, 8620 Nieuwpoort (België)
info@new-port.be

BE 0423.273.257

New Port BV processes your personal data, being data that can lead to the identification of your person, in the context of his / her activities. Through our privacy policy we let you know what data we process when you use our website / webshop or when you have an agreement as a customer or as a supplier with New Port BV.

This privacy policy applies to the website https://new-port.be.

New Port BV is not responsible for the privacy policy of other sites and sources.

2. What personal data is collected and stored?

The following personal data are processed:

General personal information such as: surname, first name, e-mail address, telephone number, address details, other data that you have provided to New Port BV in the context of an agreement (date of birth, gender, bank account number, company name, VAT number...)
Information to enable a purchase, reservation or quotation request and thus process it for the correct execution of our agreement and the associated services (transactions and payment information, shipping information, reservation date...)
Information that we may receive in the context of satisfaction surveys, complaints or other communications that you have addressed to us
Information that we may receive in the context of satisfaction surveys, complaints or other communications that you have addressed to us

Information entrusted with the prior consent of the customer for the announcement, proposal or explanation of realizations, projects or other elements

3. Why are these personal data processed and what is the basis for processing?

All personal data collected and processed by New Port BV are necessary

for the execution of our agreements in order to be able to comply with legal obligations,
to be able to inform you and for additional communication and thus answering your questions via our website or by telephone
to be able to reach you, if necessary, in writing or by telephone for follow-up
for marketing purposes such as sending newsletters or participating in competitions, always with prior permission and for which you can withdraw your consent at any time
for the general management of your account on our website
to process your payments

The following processing takes place in order to comply with legal obligations:

for accounting purposes
to guarantee your rights as a consumer
against the fight against fraud or for communication to public authorities or bodies determined by law

For the processing of the personal data, we rely on your consent and/or on the necessity of the processing for the provision of our services to you, or on a legal obligation or because of a legitimate interest.

4. How is the data collected?

The personal data are collected on the basis of voluntary completion and communication by the customer himself. This happens

Via personal contact with address details, telephone details or e-mail of New Port BV,
via the forms and the fields provided there on the website, such as there are: contact form, reservation form, quotation request form, order form, profile or account with login, shopping basket.

The collection of this data is necessary for the performance of the services of New Port BV.

5. Access, duration and retention of the collected data

Your personal data will be kept for as long as is strictly necessary to achieve the purposes for which your data was collected, in line with the legal, regulatory and internal requirements in this regard.

Your data will only be processed for and by New Port BV. This information will not be communicated to third parties, except for the performance of the services or delivery of products necessary or with prior permission.

For the technical processing of your data and the associated support, for example with electronic CRM software, processing by transport companies (bpost/dpd/My Parcel), processing via online payment providers (Mollie/MultisafePay/PayPal...) or accounting packages (Yuki/silverfin/...), such authorities will have exclusive and temporary access to your data. These third parties act within the strict limits of our instructions and are also obliged to always act in accordance with GDPR for the processing of this data. This is how we guarantee the security and confidentiality of your data.

6. Security of your data?

Your personal data will always be treated confidentially. We take additional organizational measures to guarantee the security of your personal data as much as possible.

The data collected by New Port BV via the website is secured by means of the following measures:

security via https:// (websites equipped with an SSL certificate),
security via unique login with e-mail address and password of the CMS system, software program, accounting package,...
anti-virus protection on the electronic devices used

Additional measures that are also possible are extra security ahv 2-step verification or via an authenticator app.

7. Your rights with regard to the processing of personal data:

Right to inspect, correct or supplement your personal data: you can always ask to be given access and to obtain a definite answer about whether or not your personal data are processed. After a simple written request, you will have access to the data.

Right to be forgotten: You reserve the right to have some or all of your personal data deleted.

Right to data portability: In certain circumstances, you may have the right to obtain or transfer your personal data to another controller.

You can object to the use of your personal data for direct marketing purposes at any time.

In order to exercise your right, you must address info@new-port.be in writing, with proof of identity.

If you believe that New Port BV has not acted in accordance with data protection legislation, you can address a complaint to the Commission for the Protection of Privacy via communication@apd-gba.be

8. Contact

For questions or in case you wish to invoke your data protection rights, you can contact New Port BV directly via info@new-port.be or by correspondence to New Port BV, Franslaan 33, 8620 Nieuwpoort (Belgium).

Voor het uitoefenen van uw rechten dient u een bewijs van uw identiteit kenbaar te maken, dit kan door een kopie van uw identiteitskaart of paspoort voor verificatie.

Disclaimer

New Port BV reserves the right to change this Privacy Policy, within the limits of the applicable regulations on privacy and data protection. Implementing the change on the website is sufficient for this.